Step 1 : Prepare your hair sample correctly.
Step 2: Complete and submit the online Health Questionnaire that will automatically email.
Step 3: Choose a Hair Analysis Option
Step 4: Order & Pay for the test.
Step 5: Mail your Hair Sample to 68 Melville Road Brunswick Vic 3055
Step 1: Preparing Your Hair sample for Mineral & Toxic Metal Test
- Use only high-grade stainless steel scissors that are CLEAN. Rusted or dirty scissors will contaminate your hair sample.
- Cut a hair sample from the back of your head (nape) as close as possible to the scalp as this reflects the body’s most recent metabolic activity.
- Cut an amount no more than 4 cm long (1.5 inches) that weighs approx. 1 gram (about 2 full tablespoons of hair). Hair grows approximately 1 cm per month.
- If your hair is long, send the part closest to your scalp and discard the rest. Do not send hair that has been chemically modified (dyed, bleached or permed), only send your natural hair for the most accurate results.
- Place your hair sample in a clean new envelope CLEARLY LABELLED with your name. Once you have the sample of hair in the first envelope then use another envelope to post it to us. DO NOT staple the hair or place it near metal such as aluminum foil.
Please make sure you use 2 envelopes as we will need the hair separate to avoid contamination when we open your mail. Please include proof of payment if you paid online.
IMPORTANT: Avoid mineral based shampoos such as anti-dandruff hair treatments as they are zinc based and it will most certainly show an elevation of zinc levels on hair analysis as it deposits zinc onto the hair shaft. We suggest avoiding mineral based shampoos for about 3 washes to ensure there’s no residue which can affect results.
You need to have at least 1 cm of hair growth as this will represent approximately 1 month of hair growth.
Head hair is always the most reliable. If not enough head hair is available, wait until there is more hair growth. Do not mix head hair samples with body, armpit, beard or pubic hair samples, as the lab can only test head hair accurately.
Our laboratory uses state of the art equipment and can rule out any source of external contamination and produce accurate and reliable results. Once you have taken the sample and prepared it for postage make sure you also complete your Health Questionnaire. Your Health Questionnaire is part of your assessment that provides valuable information so they can consolidate results and write a report.
To check if you have right mineral balance and no heavy metal poisoning
If you live locally our reception staff are NOT able to cut your hair for you due to health and safety regulations. If you need assistance you can make an appointment to see one of our practitioners who will be able to take the hair sample. Please note that a consultation fee does apply for this service so it’s best you get someone at home to help you as it is a very simple procedure and it saves you unnecessary expense.
Step2: Online Health Questionnaire
In order to accurately report on hair mineral an heavy metal testing, it is critical to complete the health questionnaire as, without it, the reporting process is less relevant. Please fill in your details below and choose 5 most predominant symptoms/conditions that you suffer from.
Step 3: What are your options?
Essentially you can just order the hair mineral and heavy metal test and if you think you need help understanding the results, you can consult with your own health professional or one of ours.
Due to the complexity of the report, we do recommend you seek professional assistance as they will be able to explain your results in such a way it will be of greater value to you. It’s no use having all this great information if you’re not too sure what to do with it.
The report will show your results in a coloured graph format: mineral levels, heavy metal toxicity levels and their ratios (relationship with each other). In addition, a written explanation is also provided that discusses the results in further detail.
Option A: Consult with your own Health Professional
We recommend emailing the results earlier to your health professional, so they have time to go over your report and adequately prepare for your consultation.
Option B: A 60-minute Phone Consultation with our Naturopath or Nutritionist
For those that are not currently consulting with their own qualified health professional and just need help to understand their report further, you can call the clinic and arrange a 60-minute phone consultation with one of our Naturopaths or Nutritionist.
Option C: A 60-minute Appointment at our Clinic
For those that live local and need help, it’s best to come to the clinic and see one of our Naturopaths or Nutritionist in person.
Please note that this appointment will predominantly concentrate on your hair analysis report findings and your examination will be in relation to what your results indicate.
Please note we DO NOT call outside Australia, you must call in if you live overseas. For international callers, our phone number is: +61-3-9380-8099. Make your appointment for our local time
To phone for an appointment call (03) 9380 8099.
Please arrange this appointment only after you have received your Mineral & Heavy Metal Hair Reports.
Step 4: Order Test
Step 5: Mail your hair sample to
Hair Sample Testing & Analysis
68 Melville Road
Brunswick Vic 3055
It is recommended that you place your hair sample in a separate envelope that you will then place in another envelope to mail to us. This means your hair sample will not fall out when we open your letter.
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