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Purchase testing and forensic services

Order online, or call if you would rather talk it through first. All prices include GST.

  • GST included
  • No hidden extras
  • Results in 5–7 business days

Before you order

Testing does not start until payment clears

Hair collection can happen beforehand, but the laboratory does not begin analysis until the testing fee is paid in full.

The collection kit is a separate purchase and does not include the cost of testing.

Which do I need — a test, or an interpretation?

If you need a sample collected and analysed, order a test. If you already hold results and need to know what they mean for your matter, order a consultation or a written report.

Still unsure? Call (03) 9380 5434 — it is a two-minute conversation.

Is it safe to pay by card?

Yes. You are redirected to Stripe's own encrypted checkout to enter your card — the details are never seen by, or stored on, this website. Stripe processes payments for millions of businesses worldwide and holds PCI Service Provider Level 1 certification.

Paying by bank transfer instead? Choose Request an invoice at checkout.

Secured by Stripe. Card details are entered on Stripe's own encrypted checkout — they are never seen by, or stored on, this website. Stripe is a PCI Service Provider Level 1, the most stringent certification available.

Refunds and cancellations

Refunds are available until the laboratory begins analysis or a report commences, less a 30% administrative fee. Collection kits cannot be refunded once dispatched.

See our refund policy and cancellation policy.

Not sure what you need?

Call us and we'll point you to the right service — including if that turns out to be none of them.

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